Understanding the verification of identity in property sales

Craig Douglas - Gold Coast Real Estate Agent - 0418 189 963
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Understanding the verification of identity in property sales on the Gold Coast

‍Verification of Identity (VOI) plays a vital role in real estate transactions, ensuring the parties involved are who they claim to be and minimising the risk of fraud.

What is a Verification of Identity Check?

A Verification of Identity check is a crucial step in the real estate transaction process, whether you’re buying or selling a property. This process is implemented to mitigate the risk of fraudulent activities by confirming the identity of the parties involved in the transaction.

Who Requires a Verification of Identity Check?

Whether you’re a buyer or a seller in a real estate transaction, you’ll need to undergo a VOI check. This applies to both individual buyers/sellers and multiple parties involved in acquiring or disposing of a property. This requirement is not limited to physical transactions; it also applies to electronic transactions.

Cost of a Verification of Identity Check

The fee for a VOI service is typically around $49, payable via various methods, including cash, EFTPOS, Visa, or MasterCard. Notably, cheques are generally not accepted.

How Does the Verification of Identity Process Work?

To complete your VOI check, you’ll need to present yourself at a participating post office. The post office staff will:

  • Verify your identity
  • Take your photo (usually free of charge)
  • Witness your signature
  • Organise secure delivery of your information to your conveyancing practitioner

Preparing Your Application for Verification of Identity

When you’re ready to present your application at the post office, make sure you have:

  • Correct identity documents for the highest possible category
  • The Land Title Verification of Identity Form provided by your conveyancing practitioner
  • Do not sign the form before your visit; an Australia Post Identity Verifier must witness your signature.

You can find a participating post office near you or call 13 POST (13 76 78) for more information.

Acceptable Identity Documents

The documents you need to produce for your VOI check depend on your status as an Australian citizen/resident or a non-Australian citizen/resident. It’s essential to ensure that all documents contain matching personal information. If there has been a change in your name, you’ll need to provide a document showing the change of name.

Below is a summary of the types of documents required:

Category 1 (Australian citizen or resident):

  • Australian passport or Foreign passport
  • Australian driver’s licence or Proof of age card / Photo card
  • Change of name certificate (if required)

Category 2 (Non-Australian citizen or resident):

  • Foreign passport
  • Australian/foreign driver’s licence or Proof of age card / Photo card
  • Change of name certificate (if required)

Validity of Verification of Identity Report

Once completed, your VOI report remains valid for two years from the date of verification, provided it is used by the conveyancing practitioner who requested it. If you change conveyancing practitioners within the two-year period or after this period, you’ll need to undergo another VOI check.

PEXA and Verification of Identity

PEXA, the Property Exchange Australia, follows a strict VOI process that aligns with the requirements of the Australian Registrars National E-Conveyancing Council (ARNECC). This ensures trust in the network for all customers and a smooth e-conveyancing process.

Verification of Identity for PEXA Members

Joining PEXA as a network customer involves completing a VOI check. The person(s) who signs the PEXA Participation Agreement on behalf of their organisation should complete this process.

Verification of Identity for Buyers and Sellers

Lawyers and conveyancers are required to verify the identity of their clients when completing e-Conveyancing transactions. They can either complete the client’s VOI themselves or use a VOI agent.

International Verification of Identity

For Australian citizens and residents overseas, their identity verification must be done at an Australian Consular Office. This rule applies to individuals completing their VOI check in accordance with the Model Participation Rules VOI Standard.

Selling a house on the Gold Coast can be a complex process, but it doesn’t have to be overwhelming. By following the tips above, you can increase your chances of a successful sale.

When you are searching for understanding the verification of identity in Gold Coast property sales, let’s chat over a coffee about the process of selling your home to get you underway.


20 Steps to Selling Your Gold Coast Home - Craig Douglas - Your Local Independent Gold Coast Real Estate Agent
Number 1 - Craig Douglas Your Local Gold Coast Real Estate Agent

1. PREPARING YOUR GOLD COAST PROPERTY FOR SALE + SOME OF THE LEGAL REQUIREMENTS

Number 2 - Craig Douglas Your Local Gold Coast Real Estate Agent

2. COMPARATIVE MARKET ANALYSIS REPORT FOR YOUR GOLD COAST PROPERTY

Number 3 - Craig Douglas Your Local Gold Coast Real Estate Agent

3. SETTING A MARKETING BUDGET FOR YOUR GOLD COAST HOME

Number 4 - Craig Douglas Your Local Gold Coast Real Estate Agent

4. PREPARING AND APPROVING THE FORM 6 AGREEMENT WHEN SELLING A GOLD COAST PROPERTY

Number 5 - Craig Douglas Your Local Gold Coast Real Estate Agent

5. PAYING THE MARKETING BUDGET FOR YOUR GOLD COAST PROPERTY

Number 6 - Craig Douglas Your Local Gold Coast Real Estate Agent

6. STARTING THE ADVERTISING PROCESS

Number 7 - Craig Douglas Your Local Gold Coast Real Estate Agent

7. MONITORING MARKET RESPONSE

Number 8 - Craig Douglas Your Local Gold Coast Real Estate Agent

8. ARRANGING BUYER VIEWINGS

Number 9 - Craig Douglas Your Local Gold Coast Real Estate Agent

9. CONSIDERING A BUYER’S OFFER

Number 10 - Craig Douglas Your Local Gold Coast Real Estate Agent

10. ACCEPT, COUNTER, REJECT

Number 11 - Craig Douglas Your Local Gold Coast Real Estate Agent

11. YOUR LEGALITIES

Number 12 - Craig Douglas Your Local Gold Coast Real Estate Agent

12. BUYER’S DEPOSIT

Number 13 - Craig Douglas Your Local Gold Coast Real Estate Agent

13. BUILDING AND PEST INSPECTIONS

Number 14 - Craig Douglas Your Local Gold Coast Real Estate Agent

14. COMPLETING YOUR GOLD COAST PROPERTY SALE

Number 15 - Craig Douglas Your Local Gold Coast Real Estate Agent

15. LOOKING FOR YOUR NEW PROPERTY

Number 16 - Craig Douglas Your Local Gold Coast Real Estate Agent

16. ALTERNATIVES YOU SHOULD CONSIDER

Number 17 - Craig Douglas Your Local Gold Coast Real Estate Agent

17. TIME FOR YOU TO MOVE

Number 18 - Craig Douglas Your Local Gold Coast Real Estate Agent

18. YOUR SALE CONCLUDES

Number 19 - Craig Douglas Your Local Gold Coast Real Estate Agent

19. YOUR FUTURE OPTIONS

Number 20 - Craig Douglas Your Local Gold Coast Real Estate Agent

20. TIME TO UNWIND AND MAKE YOUR NEW HOME YOUR OWN


Author – Craig Douglas


Craig Douglas - Gold Coast Real Estate Agent - 0418 189 963
Craig Douglas 0418 189 963, Real Estate Agent at a Boutique Real Estate Agency, Your Local Independant Gold Coast Real Estate Agents.
The Local Gold Coast Real Estate Agent You Know - Craig Douglas - Your Local Gold Coast Real Estate Agent

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Please Note: The information contained in this document is for general information purposes only and does not constitute legal advice. The laws and regulations governing the sale of property in Queensland are complex and constantly changing. It is important to seek the advice of a qualified property lawyer or conveyancer before making any decisions about the sale of your property. This document does not take into account your individual circumstances and may not apply to your situation. By reading this document you agree that you have not relied on the information contained herein and that you will seek independent legal advice before taking any action.

This page was proudly created by Craig Douglas, your local independent Gold Coast real estate agent, working for a Boutique Real Estate Agency. Selling residential and commercial properties, from those that are awe-inspiring, through to a diamond-in-the-rough, otherwise known as a “renovator’s delight“.

I negotiate and sell on behalf of property owners who want to get the best possible price with the least amount of hassle. Let’s talk about the process of selling your property over a coffee to get you started – 0418 189 963